All of our services are 100% satisfaction guaranteed. We don’t stop working until our clients are completely satisfied with their solution. That is our commitment. However, Arron Designs will under no circumstances be held responsible to satisfy unreasonable expectations or request Arron Design’s discretion to decide whether or not a request or an expectation is reasonable or lies within the scope of offer of services to its client. As an example, if the client purchases a certain service, but in order to be fully satisfied, Arron Designs judges that an additional service is necessary, then it is no longer Arron Design’s responsibility or commitment to satisfy the client. In other words, Arron Designs guarantees 100% satisfaction within the framework of its original agreement with the client, according to Arron Design’s understanding.
Services or part of services (i.e. elements of a project) that have been approved by the client are considered as services with which the client is 100% satisfied. Any further work on these services (elements of the project) will be invoiced accordingly.
Unless clearly specified otherwise, all project statuses are set as “completed” after a 3 month period has passed (calculated from the first payment date).This means no more work will be done on that project and no service will be provided. This doesn’t apply to hosting and domain name registration services, which are provided independently of the project status, and only according to the client’s payments.
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